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Behavioural Guidance — Frequently Asked Questions
Q: What sort of services do you provide?
A: Our services include support, information and advice to assist you with the behaviour of your young children. This support may be provided to you in the form of home visits or at the Community Centre, depending on individual need and the nature of your issues. Through this support we aim to help you to enhance your parenting and behaviour management skills.
We can also help you to make connections with other services that may be helpful.
Q: How do I access the program?
A: If you’d like to access our program you can either contact us directly or someone else can do it for you. This may be your doctor, a school counsellor or friend, or anyone that is concerned about you and thinks that you may benefit from our services. Please note that it is essential that anyone contacting us on your behalf must have your consent first and no action will be taken in the absence of that consent.
Q: Is there a fee for your services?
A: We are an ACT Government funded service to ensure that families within Tuggeranong & Weston Creek have access to support services. There is no fee for our support services.
Q: How long will the support be provided for?
A: Given the individualised nature of our service we try not to set any strict time-frames although we do have to make sure we are accessible to other clients and those waiting for support.
Depending on the nature and complexity of the issues you are experiencing you may not require support for long. Alternatively, your needs may require a longer term approach. In this case, we aim to provide assistance for a maximum of six(6) visits at which time your progress will be assessed & a recommendation made about the provision of future support.
Q: Do you provide counselling?
A: No, we provide support through skilled and experienced Parent Educators. A referral can be made to a counsellor, if required.
Q: Who do you support?
A: Our Behavioural Guidance Program is accessible to residents of the South of Canberra (ie. south of Lake Burley Griffin).
Our Managing Children’s Program is accessible to all residents of the ACT.
