Individual Support Services

Youth Services offers individual support to young people aged between 11 and 25 years of age.
Our qualified youth workers spend time with the young person to identify their situation and discuss their needs. Individual support takes place in a framework that ensures:

• Goal setting — each young person is required to set goals they want to achieve and outline how youth services can best help them achieve those goals. These goals can be specific such as support accessing Centrelink payments, finding suitable employment, accessing training, or in general like identifying a mentoring approach or support with their emotional and mental well–being
• User focused — youth workers will suggest different outcomes, possibilities, and avenues for referral. At all times it is the young person who decides what is best for them. We believe this promotes independence through informed decision–making
• Confidentiality — the young person is our main focus. His or her safety and well being is our primary concern. Everything between the young person and our service is confidential, except where immediate danger is presented to themeselves or another community member.

Our team members are trained in basic counselling skills, though we are not counsellors. We support the young person to make contact with all relevant specialist support services which may include mental health, drug and alcohol, relationships, health, sexual health, counselling, police, family services etc.

Our service operate as a central referral point for all young people. We have the skills and knowledge about a wide range of services and can be a consistent avenue of support when a young person is accessing multiple services.

Communities@Work also offers family and individual support and, where appropriate, this support is offered to families of young people we are helping. Our youth services welcome input and involvement from families, though at all time we ensure our primary support is given to the young person.

Youth Services offers a short term support service up to a maximum of three months. For periods beyond three months we encourage young people to access a long-term support service.