Administration Support Officer - OSHC

  • Canberra
  • Full-Time
  • Children’s Services

About Communities at Work

Communities at Work is Canberra's largest Early Education and Care provider, operating numerous Out of School Hours Care (OSHC) services across Canberra. These services provide before and after school care, and school holiday programs. Our services focus on children. We place each child at the centre of our practice and deliver high-quality programs to foster children's emotional well-being, social skills, communication and confidence.

About the role

The OSHC Admin Support Officer is responsive to the requirements of OSHC Management and OSHC systems, particularly pertaining to rostering for all Out of School Hours Care and School Holiday services. Additionally the OSHC Admin Support Officer is responsible for general admin duties and systems, which assist with the functions of Out of School Hours Care.

Your duties will include but are not limited to:

  • Responsible for daily rostering at all OSHC/SHP sites, ensuring all services are meeting the regulatory requirements of correct ratios to maintain compliance.
  • Adjust rosters according to daily enrolments at each service
  • Be available to answer OSHC Rostering mobile every day, and follow up with educator's unavailability
  • Ensure rosters are projected for the week ahead, and rolled out to all educators using systems developed and utilised by OSHC
  • Manage educator's timesheets within Easyemployer
  • Meet new educators and provide them with CAW uniform/lanyards and an induction to processes, as well as collection of uniform and exit forms upon educator's resignation
  • Support Management with keeping budgets on track by maintaining trackers, provide approved purchase orders and reconcile EVC
  • Work collaboratively with Payroll to maintain WWVP cards, staff records, probation reports and contracts

Selection Criteria

  • Maintain current 'Working with Vulnerable People' registration
  • Experience and sound knowledge of Children's Services, in particular Out of School Hours Care
  • Experience and familiar with the National Law and Regulations
  • Demonstrated ability to provide positive leadership and contribute towards the development of a productive team culture in a diverse work environment.
  • Ability to plan and prioritise work to ensure the efficient delivery of outcomes
  • Excellent verbal and written communication skills
  • Current driver's licence
  • Familiar and willingness to learn the Communities at Work systems, in particular EasyEmployer, Kidsoft, NAV, Google Drives, Internal Audit System


  • Make a difference and change lives in the Canberra community as part of Canberra's largest community organisation
  • Join an inclusive and friendly workplace, where people are at the heart of everything.
  • Increase your take-home pay! Because Communities at Work has charity status, you may be able to salary package and increase your take home pay by thousands of dollars per year.
  • Access discounted child care and education services for your child(ren) including early education and care, out of school hours care, and school holiday programs.
  • Grow your career with professional development, training and mentoring with the 3-time winner of Large Employer of the Year award at the ACT Training Awards.
  • Flexibility when you need it with options for study leave, leave concessions, paid parental leave, and more.
  • Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).
  • Receive guidance and support for mental health through our Employee Assistance Program.

How to Apply

Click APPLY or contact the People, Culture and Wellness Team on 02 6293 6545 for a confidential discussion.

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply.


Closing date for applications: 28/10/2022

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