Risk, Governance and Compliance Coordinator

  • Canberra
  • Full-Time

About the Role

Reporting to the Director, People, Culture and Wellness, the Risk, Governance and Compliance Coordinator is a newly created role that will oversee the corporate governance frameworks to identify and mitigate risks to ensure a high-standard of care and services are provided to clients. The role will also coordinate the organisation's quality management system, including the organisational policies and procedures function, incident management and risk register. The Coordinator will ensure that Communities at Work complies with all legislative requirements and internal risk, corporate governance and compliance policies, specifically across all services including the Seniors, Disability and Early Childhood and Education programs.

Your responsibilities will include, but are not limited to:

  • Oversight of our risk register and critical incident register including ongoing internal audits and management of potential or actual non-compliance
  • Development and maintenance of program/service/site specific risk registers and risk treatment plans
  • Work collaboratively with risk owners to document risk assessment reports and treatment plans as required
  • Monitor the accuracy and currency of and the continual improvement of the Quality Management System (QMS)
  • Assist with the formatting, writing and implementation of the QMS documentation, including but not limited to policies, procedures and program manuals
  • Ensure QMS policies and procedures align with legislation, regulation, standards, best practice and customer specifications
  • Provide support with the coordination of developing, establishing and maintaining due process for the publication of authorised QMS documentation
  • Review, develop and implement improvements to Records Management practices, policies and procedures
  • Provide guidance, advice, and training to organisational staff, ensuring compliance and correct implementation of policies, processes & systems
  • Liaise with various stakeholders to maintain & implement systems to facilitate compliance in accordance with relevant legislative and regulatory requirements
  • Maintain up to date knowledge of relevant legislation and regulatory changes
  • Develop and maintain excellent internal, and if necessary external relationships with colleagues and stakeholders to promote professional and harmonious work environment
  • Preparation of reports and documents


About You

You will have:


*                  Knowledge of and prior experience in risk management, corporate governance, compliance and/or quality improvement

*                  Strong ability to identify, assess and manage risks, monitor and support compliance obligations and document and implement policies and procedures

*                  Excellent written and stakeholder engagement skills

*                  Strong understanding of legislative and compliance requirements of the Aged Care and Children's Services sectors

*                  Maintain current "Working With Vulnerable People" registration

*                  Driver's Licence is desired

What We Offer

As a valued member of Communities at Work, you will:

  • Make a difference and change lives in the Canberra community as part of Canberra's largest community organisation.
  • Join an inclusive and friendly workplace, where people are at the heart of everything.
  • Increase your take-home pay with salary packaging.
  • Access discounted childcare and education services for your child(ren) including early education and care, out of school hours care, and school holiday programs.
  • Grow your career with professional development, training and mentoring with the 4-time winner of Large Employer of the Year award at the ACT Training Awards.
  • Enjoy options for study leave, leave concessions, paid parental leave, and more.
  • Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).
  • Receive guidance and support for mental health through our Employee Assistance Program.

About Communities at Work

Communities at Work is Canberra's largest not-for-profit community organisation and the largest provider of early education and care services in the region. Our mission is to enrich lives today and shape better futures for tomorrow. Our surplus-for-purpose philosophy enables us to invest every dollar we earn right back into the local community, including the provision of much-needed essential support such as food, clothing and accommodation assistance to the most vulnerable and disadvantaged members of our community.

We are the four-time winner of the "Large Employer of the Year" award at the ACT Training Awards (2019 to 2022) which demonstrates our commitment to excellence in training, professional development, and career progression of our people.

With over 40 years of experience in the ACT and Capital Region, our people help us deliver a wide range of high-quality education and community services that support positive educational outcomes, assist in alleviating hardship, enhance the quality of life and lead to positive social change in the Canberra community.

How to Apply

Click APPLY, be sure to include a cover letter, or contact the People, Culture and Wellness team on 02 6293 6545 for a confidential discussion. 

We reserve the right to close the position early if a suitable candidate has been found. 

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles.

Closing date for applications: 24/03/2023

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