Social Impact & Community Development Officer

  • Canberra
  • Full-Time
  • Organisational Support

About the Role

Under the guidance of the Chief Strategy Officer and Community Development Manager, the Social Impact & Community Development Officer will lead the implementation of Communities at Work's social impact strategy, including planning, development, measuring, reporting and communicating Communities at Work's impact.

Your responsibilities will include, but are not limited to:

  • Coordinating the ongoing measurement of Communities at Work's social impact using an impact framework
  • Building and iterating program logics, theories of change and associated plans
  • Designing, overseeing and delivering outcomes evaluations with internal and external stakeholders
  • Drafting reports, other publications and presentations to share insights from social impact
  • Facilitating and participating in consultations with individuals, groups, internal programs, and other agencies
  • Developing and maintaining excellent internal and external stakeholder relationships
  • Supporting the implementation of quality improvement initiatives and new program development
  • Working within the Community Development program to assist in the development and implementation of ABCD initiatives


Skills and Experience

  • A degree level qualification in a social science or related field
  • Skills in researching, gathering, analysing, and communicating social data and other relevant information
  • Understanding of social impact, including development of logic models, theories of change and monitoring and reporting on outcome evaluation plans
  • Proven ability to communicate complex information in simple yet compelling ways
  • Excellent oral and written communications skills and an ability to establish and maintain effective stakeholder relationships
  • Experience in facilitation of stakeholder and community engagement activities
  • Good computer literacy skills
  • Experience in asset-based community development and/or developing and implementing community building activities is desired



As a valued member of Communities at Work, you will:

  • Make a difference and change lives in the Canberra community as part of Canberra's largest community organization.
  • Join an inclusive and friendly workplace, where people are at the heart of everything.
  • Increase your take-home pay with salary packaging.
  • Access discounted childcare and education services for your child(ren) including early education and care, out of school hours care, and school holiday programs.
  • Grow your career with professional development, training and mentoring with the 3-time winner of Large Employer of the Year award at the ACT Training Awards.
  • Enjoy options for study leave, leave concessions, paid parental leave, and more.
  • Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).
  • Receive guidance and support for mental health through our Employee Assistance Program.


About Communities at Work

Communities at Work is Canberra's largest not-for-profit community organisation and the largest provider of early education and care services in the region. Our surplus-for-purpose philosophy enables us to invest every dollar we earn right back into the local community. Our focus is on enriching lives today and shaping better futures tomorrow.

We are the three-time winner of the "Large Employer of the Year" award at the ACT Training Awards (2019, 2020 and 2021) which demonstrates our commitment to excellence in training, professional development, and career progression of our people.

With over 40 years of experience in the ACT and Capital Region, our people help us deliver a wide range of high-quality education and community services that support positive educational outcomes, assist in alleviating hardship, enhance the quality of life and lead to positive social change in the Canberra community.

How to Apply

Click APPLY or contact the People, Culture and Wellness team on 02 6293 6545 for a confidential discussion. 

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles.

Closing date for applications: 12/08/2022

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