Support Coordinator Family Day Care

  • Canberra
  • Full-Time

Communities at Work Family Day Coordination Unit team supports almost 65 educators in the operations of their Family Day Care business, in line with the National Quality Standards, across Canberra and the surrounding NSW region and has achieved a rating of Meeting National Quality Standard under the National Quality Framework. 

Family Day Care is unique in that it offers approved education and care in a small group setting in environments similar to that experienced by children in their homes. The FDC educators are from diverse cultural backgrounds and offer varying pedagogical styles and philosophical views on the education and care of children.

As a Coordinator, you will work closely with our Educators to ensure that they are providing the best possible care for children in line with the National Quality Framework. You will be responsible for visiting Educators in their homes, providing guidance, support, and ideas to ensure that they are meeting all relevant legislation, policies, and procedures.

To be successful in this role, you should have excellent communication and organisational skills, the ability to form respectful collaborative relationships and be able to work with educators from diverse backgrounds.

This is an excellent opportunity to work with a dedicated team who are passionate about providing quality outcomes for children.

Selection Criteria


  • Maintain current 'Working with Vulnerable People' registration.
  • Diploma Qualified or higher (in ECEC)
  • Current First Aid in an Education and Care Setting
  • Computer literacy.
  • Demonstrated operational management ability, including service and business acumen, staff supervision and development, systems, and budgeting.
  • Demonstrated knowledge, application and commitment to the National Quality Framework, National Law and Regulation, Family Assistance Law and the Learning Frameworks 
  • High level interpersonal, representational and communication skills.
  • Current drivers' licence and reliable car


  • Certificate IV in Training and Assessment

About You

As a Family Day Care (FDC) Support Coordinator you will work in a collaborative manner with educators to maintain business effectiveness, identify a training and progression/business development program and ensure all computer and paper-based records are maintained, up to date and accurate. 

You will comply with WHS legislation, policy and procedures to ensure a safe and healthy environment is maintained and develop awareness of maintenance of health and safety practices.

You will assist in the development and implementation of policies and procedures for the program (s) and the organisation and ensure adherence to relevant regulation and statutory requirements.

About Communities at Work

Communities at Work is Canberra's largest not-for-profit community organisation and the largest provider of early education and care services in the region. Our surplus-for-purpose philosophy enables us to invest every dollar we earn right back into the local community. Our focus is on enriching lives today and shaping better futures tomorrow.

We are the four-time winner of the "Large Employer of the Year" award at the ACT Training Awards (2019 to 2022) which demonstrates our commitment to excellence in training, professional development, and career progression of our people.

With over 40 years of experience in the ACT and Capital Region, our people help us deliver a wide range of high-quality education and community services that support positive educational outcomes, assist in alleviating hardship, enhance the quality of life and lead to positive social change in the Canberra community.

How to Apply

Click APPLY, be sure to include a cover letter, or contact the People, Culture and Wellness team on 02 6293 6545 for a confidential discussion. 

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles.

Closing date for applications: 23/06/2023

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