Volunteer and Best Dressed Coordinator

  • South Canberra
  • Part-Time
  • Support Services

About Communities@Work 

Communities@Work is Canberra's largest not-for-profit community organisation, working with our community to build a resilient, sustainable, and socially inclusive community. With over 40 years' experience in the ACT and Capital Region, we provide a wide range of high quality early education and care services and community services that supports positive educational outcomes, assists in alleviating hardship, enhances quality of life and leads to positive social change.

About the Team 

Social Programs and Volunteering is a dynamic, can do team whose aim is to support the most vulnerable in our community.  This new role encompasses both the recruitment and support of volunteers for all of Communities@Work, advocating and educating about the value and roles of volunteers and the day to day coordination of the Best Dressed Shop. Be part of the next exciting stage in our volunteer program where we measure ourselves against the Volunteering National Standards, a measurement tool that is rarely used in the sector.

About the Role 
The Volunteer Coordinator plays a vital role in the delivery of the Volunteer Program and provides ongoing support to volunteers and other Communities@Work teams who utilise volunteers.

This role involves working with the Director of Social Programs and Volunteering, to assess and meet Communities@Work's volunteer needs. The role coordinates the end-to-end volunteer process including recruitment, induction, placement, ongoing support & monitoring, and exit processes.

You will have good physical fitness with the ability to lift and carry safely, as the position involves manual handling tasks. You will need to declare any previous injuries and any management of current injuries


  • Manage and deliver the Volunteer Program through the day-to-day and end-to-end administration and management of volunteering activities within Communities@Work including recruitment, induction and exiting processes for volunteers.
  • Advocate / educate both internally and externally the rights, responsibilities and benefits of volunteers
  • Coordinate the day to day running of the Best Dressed Shop, including; stock levels, rostering, banking, purchasing and other financial requirements
  • Maintain and monitor databases, spreadsheets and other records
  • Contribute to the development of policies, procedures and continuous improvement
  • Support other Social Program teams in program delivery as directed
  • Attend activities to promote volunteering inside and outside of normal hours

Skills and Experience 

  • Maintain current 'Working with Vulnerable People' registration
  • Intermediate to advanced IT skills
  • Relevant qualifications and/or experience in Administration, Community Services, or other relevant fields
  • Experience in program coordination and recruitment
  • Excellent verbal and written communication skills
  • Current driver's licence
  • An understanding of the rights and responsibilities of volunteers
  • Available for phone calls during shop opening hours


  • Be part of our social impact, working for a community organisation that makes a real difference in the lives of people in our community
  • Inclusive and friendly workplace
  • Salary packaging, meal and entertainment cards
  • Leave concessions and employee child care discounts
  • Healthy lifestyle programs and healthy activity reimbursement
  • Professional development opportunities with our training organisation (RTO), including access to study leave (if applicable) 

How to Apply 

Love working with people? Have an eye for the final detail of admin tasks? Have a passion for retail? Want to be part of a program that is a leader in its sectors?  Not sure but want to know more? Contact Ruth on 0425407835 to chat further. Click APPLY

Communities@Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles. 

Closing date for applications: 12/08/2021

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