Welcome to our FAQ section! Here, you’ll find answers to common questions about our programs, enrollment processes, funding options, and more. There is also detailed information provided within the Qualification Overview pages. We aim to provide you with all the information you need to make informed decisions about your education path. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our team on cple@commsatwork.org or 02 6293 6220.
Please see answers to some Frequently Asked Questions below. For fee structure and more specific information about a particular qualification you are interested in, please download the respective course guide. For RTO policies and procedures, please visit this page.
Cple offers qualifications in Business and Early Childhood Education and Care. Please click the below links to access more information for each of these qualification:
BSB20120Certificate II in Workplace Skills
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BSB30120Certificate III
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CHC30121Certificate III in Early Childhood Education and Care
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CHC50121Diploma of Early Childhood Education and Care
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There are three funding options available for Cple students, depending on their chosen qualification, and the student’s eligibility in relation to the funding options.
Visit the following pages to access detailed information for each option, including eligibility requirements, qualification availability, and specific costs:
No, our qualifications are delivered via a rolling intake which means that you can enrol into a qualification at any time. Upon enrolment, you will have a schedule designed for you which is set to the completion timeframe requirements of the units/modules you need to complete based on your enrolment application paperwork and previously completed study where applicable.
This Enrolment Flowchart will assist you to understand the steps for how to enrol into a Cple qualification. You can also click below to submit an enrolment enquiry now to take the first step.
Completion of a Language, Literacy and Numeracy Assessment (LLN) is a mandatory, initial skills assessment that you are required to complete in line with the Australian Core Skills Framework (ACSF), during the pre-enrolment process for any qualification you wish to enrol in with Cple.
Cple will assess the outcomes of your LLN assessment prior to formal enrolment, to ensure you have the adequate skills to complete the learning and assessment requirements of the qualification.
In the event you present with an ACSF score lower than required for your chosen qualification in any of the LLN areas, you may be asked to sit the LLN assessment again so you can reattempt the required questions. If upon sitting the assessment for a second time, results are not at the ACSF level required, it may be decided that it is better for you to access LLN support networks prior to enrolment for the sake of skill development, or alternatively, Cple will require you to access their Additional Support, such as coaching, during the course of your enrolment.
If your ACSF levels are not able to be supported by Cple, we will refer you to external support prior to enrolment with us. Cple recognise that whilst effective training and assessment processes will occur during your enrolment with us, tutoring services are outside of the scope of our skillsets and qualifications. LLN networks we will refer you to include:
Information on the Australian Core Skills Framework (ACSF) can be found here.
Qualifications include a set of Units of Competencies that a student must demonstrate throughout their enrolment. For all of our qualifications, Cple groups these units together based on topics – these topics are called ‘Modules’. Each module, contains carefully designed assessments to assist you to achieve success in the qualification, while gaining theoretical and practical knowledge and skills.
When you enrol with Cple, you will be assigned an Assessment Schedule which will outline when you will start and complete each ‘Module’ (topic). The online system, ‘Canvas’, and your Trainer/Assessor will assist you to complete your assessments.
Cple uses a combination of assessment methods to ensure that all learning styles are considered. These methods include written knowledge checks, project-based tasks, role plays, and practical demonstrations. Our Trainer/Assessors also take the time to provide detailed feedback on your assessment submissions to ensure you always feel supported.
More information regarding assessment methods is included in the detailed outlines for each qualification.
You must provide original certified copies of qualifications, statements of attainments and transcripts to Cple if you wish to apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL). We will then verify and assess documentation if eligible CT or RPL outcomes will be granted to the student.
Recognised Prior Learning (RPL) is a process where you can use your existing knowledge, skills and experiences gained through life experiences and/or other employment to demonstrate your competency in particular unit/s.
When you apply for RPL, you are essentially saying ‘I already know all about this unit, so I don’t need training’. RPL is an assessment process only and no training is provided.
Please note, RPL is not necessarily a quick process. You will be required to collate and coordinate evidence to show that you have sufficient, valid, and current knowledge and skills equivalent to the qualification you are enrolled in. Your skills will be assessed against industry standards. This is done by a Cple Trainer & Assessor.
Please refer to our Student Handbook for further information on RPL.
You need to complete a work placement for the CHC30121 Certificate III in Early Childhood Education and Care and CHC50121 Diploma of Early Childhood Education and Care. If you are working within the early childhood sector with a registered provider, you will not be required to organise a practical placement as these hours will be gathered during your current employment arrangement. However, the Certificate III requires students to work with children aged 0-2 years. If you are not working within the sector, or for the Certificate III, are not working with children aged 0-2 years, you will be required to arrange a practical work placement for these Early Childhood qualifications.
You can enrol into a CHC30121 Certificate III in Early Childhood Education and Care if you have no experience or knowledge of the sector. The CHC50121 Diploma of Early Childhood Education and Care includes pre-requisite requirements that are outlined on the Qualification Overview page.
When you enrol, Cple will formalise your enrolment by providing you with a letter. You do not have to request this; it will automatically be emailed to you when your enrolment is confirmed.
You can also contact Cple to request evidence of enrolment via cple@commsatwork.org or call 02 6293 6220.
To study many of Cple qualifications, you need to secure a work placement/employment to complete the practical assessment component.
Follow the steps below to find a work placement that will enhance your skills and get you some valuable on-the-job practical experience throughout your enrolment.
Please refer to the Cple Student Handbook for details regarding student responsibilities.
As a Registered Training Organisation (RTO 88148) registered with Australian Skills Quality Authority (ASQA), Cple has an obligation to ensure the quality and support we provide you through our administration and training services, meets the requirements of the Standards for RTO’s 2015 which form part of the VET Quality Framework.
To ensure compliance is upheld in the delivery of your training and assessment, internal policies, procedures, and systems guide our operations.
As part of our registration, Cple is expected to participate in audit processes with our State Training Authority, Skills Canberra (STA) and ASQA upon request. In addition, we must ensure that any third parties who have any involvement in your training and assessment, agree to a third-party arrangement with Cple and will comply with training requirements accordingly.
If at any time you feel that we have not met our obligations as an RTO, you have the right to make a complaint following our Complaints Policy – located on the RTO Policies and Procedures page.
Vocational education and training (VET) qualifications enable students to gain specific skills and knowledge through a nationally recognised qualification for a specific area of work. VET is an opportunity for people to join a workforce, change careers, re-join the workforce, or gain additional skills for their existing careers. Cple offers VET qualifications in Business and Early Childhood Education and Care.
A nationally recognised qualification is part of the Australian Qualifications Framework (AQF). The AQF includes specific standards for qualification at different levels. By studying a nationally recognised qualification such as those offered by Cple, your qualification will be recognised by industries across Australia. For further information, you can visit www.training.gov.au.
Skills Canberra is responsible and accountable for the provision of strategic advice and overall management of vocational education and training (VET) in the ACT. Skills Canberra also manages Commonwealth and ACT funding directed to VET programs in the ACT.
Australian Apprentices, and Skilled Capital students, employers, RTO’s, ANP’s and schools all have access to the ACT Vocational Education and Training Administration Records System (AVETARS). You can carry out a number of functions in the system ranging from nominating a qualification for delivery, claiming a completion payment, initiating and approving training contract variations. Upon enrolment, you will receive a user guide for AVETARS and be informed of the role this portal will play in your enrolment with Cple.
Apprenticeship Network Providers are contracted by the Australian Government to offer a free service to apprentices, trainees and employers to assist them with the sign-up, administration and management of apprenticeships and traineeships.
As of 1 July 2024, there are two ANPs in the ACT: MAS National and MEGT. If enroling into this qualification under User Choice Funding, Cple will speak with you regarding the sign-up process with the ANP.
