Dealing with People in Difficult Situations

Dealing with People in Difficult Situations by Lifeline Canberra - Communities at Work CPLE

Presented by Lifeline, this course provides participants with fundamental skills to deal with people who are displaying difficult behaviour.

This workshop is open to anyone who wishes to learn about this topic.

This intensive course equips people with the skills needed to de-escalate difficult situations as they arise, and most importantly, the value of boundary setting and self-care.

Click here to book into this workshop. 

Cost: $185.00 AUD + BF

Date and time: Fri 10 June 2022, 10:00 am – 2:00 pm AEDT

Location: Communities at Work Denman Prospect – 5 Felstead Vis, Denman Prospect ACT 2611, Australia

Light lunch will be provided to participants during this session. Please ensure you have provided your dietary requirements

Key Outcomes:

  • Developing trusting relationships.
  • Resolving (terminating) situations at an appropriate time.
  • Basic Mental Health Awareness.
  • De-escalating situations with significant emotion or crisis.

Booking Terms and Conditions:

Please contact CPLE cple@commsatwork.org to advise of any cancellations or name changes.

*You may only register up to 2 participants per booking. If a training session has reached the maximum number of participants please contact CPLE to be placed on a waitlist cple@commsatwork.org


Use the form below to make your booking, or click here to open the event in a new tab and register.


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