Dealing with People in Difficult Situations

Presented by Lifeline, this course provides participants with fundamental skills to deal with people who are displaying difficult behaviour.

This intensive course equips people with the skills needed to de-escalate difficult situations as they arise, and most importantly, the value of boundary setting and self-care.

PLEASE NOTE: Light lunch will be provided to participants during this session. Please ensure you have provided your dietary requirements.

Click here to register for this workshop.


Presented by: Lifeline

Date: 12 May 2023

Time: 10am to 2pm

Venue: Communities at Work, Denman Prospect, 5 Felstead Vis, Denman Prospect
ACT 2611, Winanggaay Room

Cost: $200 AUD


Key Outcomes:

  • Developing trusting relationships.
  • Resolving (terminating) situations at an
    appropriate time.
  • Basic Mental Health Awareness.
  • De-escalating situations with significant emotion or crisis.

Booking Terms and Conditions:

Please contact CPLE to advise of any cancellations or name changes.

*You may only register up to 2 participants per booking. If a training session has reached the maximum number of participants please contact CPLE to be placed on a wait list *

Use the form below to make a booking, or click here to open the event page in a new tab and register.

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