Crisis Support Worker | Social Programs

  • North Canberra
  • Part-Time
  • Support Services - Food, Clothing etc. Assistance

About the Role  

Communities at Work'sSupport Services (Social Programs and Volunteering) help those in need with food, clothing and accommodation. We support the most vulnerable and disadvantaged in the Canberra community by providing essential supports through our community pantries, a clothing program, a pre-loved clothing store, crisis support appointments, and transitional housing sites. Being a part of our team means making a difference in the lives of people struggling in the Canberra community.  

About You  

The Crisis Support Worker will support service delivery, support crisis support in Gungahlin and provide direct support to clients accessing crisis support in conjunction with the Crisis Support Coordinator.

You will support the Director of Social Programs and Volunteering in the monitoring, reporting and improvement of crisis support and client experiences within the division. The position works closely and collaboratively with Community Pantry Coordinators and the wider Social Program and Volunteering team.


  • Make a difference and change lives in the Canberra community as part of Canberra's largest community organisation 
  • Join an inclusive and friendly workplace, where people are at the heart of everything. 
  • Increase your take-home pay! Because Communities at Work has charity status, you may be able to salary package and potentially increase your take home pay by thousands of dollars per year.
  • Access discounted child care and education services for your child(ren) including early education and care, out of school hours care, and school holiday programs. 
  • Grow your career with professional development, training and mentoring with the 3-time winner of Large Employer of the Year award at the ACT Training Awards. 
  • Options for study leave, leave concessions, paid parental leave, and more. 
  • Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more). 
  • Receive guidance and support for mental health through our Employee Assistance Program. 


About Communities at Work  

Communities at Work is Canberra's largest not-for-profit community organisation and the largest provider of early education and care services in the region. Our surplus-for-purpose philosophy enables us to invest every dollar we earn right back into the local community. Our focus is on enriching lives today and shaping better futures tomorrow. 

We are the three-time winner of the "Large Employer of the Year" award at the ACT Training Awards (2019, 2020 and 2021) which demonstrates our commitment to excellence in training, professional development, and career progression of our people. 

With over 40 years of experience in the ACT and Capital Region, our people help us deliver a wide range of high-quality education and community services that support positive educational outcomes, assist in alleviating hardship, enhance the quality of life and lead to positive social change in the Canberra community. 

How to Apply  

Click APPLY or contact the People, Culture and Wellness team on 02 6293 6545 for a confidential discussion.? 

Communities at Work?encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles. 

Closing date for applications: 29/07/2022

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