Coronavirus (COVID-19) Information and Advice

We are assessing the evolving COVID-19 situation on a week-by-week basis, following advice from ACT Health. The health and well-being of our clients, employees, and volunteers are of our highest priority. Services may require to close on short notice, and we'll do our best to keep you posted.

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Latest News on COVID-19 in Canberra and ACT

A dedicated website with information about the health and economic response to the pandemic in the ACT is available at

The ACT Government has eased restrictions surrounding the use of face masks in indoor settings from 6.00 pm Friday 25 February 2022.

However, there are several situations where masks are still required; many of which exist within Communities at Work services, including inside schools and Early Childhood Education Centres. See a full list of these places are here and if you are ever unsure, keep your mask on.

Wearing a mask is a simple and practical way to minimise the transmission of COVID-19. For children under 12, there is no mandatory requirement to wear a face mask and this remains at the discretion of parents and carers.

Refer to the ACT Health webpage for further details.

Changes to Quarantine Requirements for Household Contacts

Household contacts will not have to quarantine if they have no COVID-19 symptoms but will be required to minimise their movement in the community and comply with risk mitigation requirements including mask wearing indoors, COVID testing requirements and not entering high-risk settings.

For information about people re: exposure to COVID-19, please visit this page on the ACT Health COVID-19 Website.

If you have any questions, please call the local covid-19 helpline on (02) 6207 7244 – operating daily 8 am to 8 pm.

Communities at Work’s COVID-19 Vaccination Policy

We have made the decision that all employees (including contractors), volunteers, family day care educators, and in-home care educators must stay up to date with their COVID vaccination status.

A person is ‘up to date’ if they have completed all the doses for their age and individual health needs as recommended in the latest clinical guidance, published by Department of Health. Please visit this page for more information.

The ACT Government’s announcement requiring full vaccination against COVID-19 for certain staff working across early childhood settings, ACT primary schools, out of school hours care and specialist and flexible education settings for the remainder of 2021, supports our policy. Read the announcement here.

For operational information on Communities at Work’s program areas, please see below:

Please note that we are assessing the current COVID-19 situation week by week. There is an identified increase in the risk of transmission in the community. Communities at Work’s response to the current situation is cautious, and our priority continues to remain the health and well-being of all our employees, volunteers, clients, partners and the broader Canberra community.

Therefore, we may be required to close services at a short notice. Clients will be notified directly via email or phone in such instances. Please get in touch with your relevant program/service area if you have any questions or concerns. You can also the Get in Touch form here to contact us.

Service Operations: Children’s Services

Child Care and Education Centres

All of Communities at Work’s Child Care and Education Centres are operating as usual. If you have any questions or need help, please directly contact your centre.

Family Day Care and In-home Care

Our family day care and in-home care services are operating as usual, as per the discretion of the educators. If you are having any trouble making contact, contact our family day care coordination unit using the Get in touch form.

Out of School Hours Care

Our Before and After School Care services are operating as usual. Our School holiday programs will be operating as usual for the July 2022 holidays. Please note that due to the current COVID-19 situation, programs may close at short notice.

Please contact our Enrolments Team at or call 1300 212 273 for more information.

Support for people experiencing hardship

If you or someone you know needs to talk to someone, please call us on 02 6293 6500 or submit an enquiry through the Get in Touch form here.

Community Pantries and Crisis Support

Our community pantries and crisis support services are operating as usual. For more information including opening hours etc., please visit the community pantries page here. Find out more about our crisis support (emergency relief) services here. For more information, please call 02 6293 6500.

Clothing Program

Our clothing program (to support vulnerable people with clothes for important occasions) is available by appointment only. For more information, please call 02 6293 6500. Visit our clothing support page for details. 

Food and Clothing Donations

We are accepting food, clothing and monetary donations to help those in need. For more information, please visit our Make a Donation page. You can also call 02 6293 6500 for enquiries.

Seniors and Disability Services

Seniors Centres, In-Home Services, Transport

Our Seniors centres (Holder and Ngunnawal) are operating as usual. Details can be found on our Programs for Seniors page. Our In-home services delivered through brokered agencies are continuing, monitored by the CHSP and Seniors’ team. For details, please visit our In-Home Care and Community Support page.

Transport Services: are operating as usual. Please visit this page for details.

Disability Programs

Our centre-based disability programs are operating as usual. Please visit our Disability Services page for updates on program calendars.

Contact Details

Phone (In-Home, Seniors): (02) 6293 6254
Phone (Transport): (02) 6126 9090
Phone (Disability Programs): (02) 6293 6500
Email (Seniors, Transport, In-Home):
Email (Disability Programs):

Galilee School

The school is operating as usual. Please contact the school directly for any questions or concerns. You can also contact Galilee School directly via Messenger on their Facebook Page.

Phone: (02) 6293 6314

Centre of Professional Learning and Education (CPLE)

Our Registered Training Organisation (RTO 88148) is operating as usual. Please visit the CPLE page for details. For any questions or concerns, please get in touch with the CPLE team at 02 6293 6220 or email

Communities at Work’s Response to COVID-19

We are following the advice of the ACT government pertaining to the COVID-19 situation in Canberra. Communities at Work is taking a precautionary approach to managing the coronavirus (COVID-19) situation. The health and well-being of our staff and clients is our highest priority. Taking into account the current situation, we may be required to close programs/services at a short notice. We request you to contact your relevant program/service area for more information if this happens.

Please contact us using the Get in Touch form here if you are unable to directly reach out to your program/service area.

Contact Us

If you need any further information on Communities at Work programs and services, or how Communities at Work is managing the current situation, or have any questions, please contact us using the details below.

Communities at Work Tuggeranong, Tuggeranong Community Centre
245 Cowlishaw St
Greenway ACT 2900

Communities at Work Gungahlin, Gungahlin Community Centre
47 Ernest Cavanagh Street
Gungahlin ACT 2912

Phone: (02) 6293 6500

Stay in touch with us and engage with the community on our Facebook page.

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