Christmas Donations Appeal

No one should have to miss out on Christmas. The recent COVID-19 pandemic and lockdowns have seen an increase in the number of people experiencing hardship and needing extra support. Please help us bring them a little joy at Christmas by supporting our Communities at Work Christmas Appeal.

Donate food and gifts for Communities at Work Christmas Appeal

Our Christmas Appeal 2021 has now ended. We will be back in 2022! Meanwhile, explore how you can get involved and support our ongoing community support services including our food pantries.

Christmas Donations: Donate Gifts, Food or Money

Whether you’re an individual, business, or a community, you can help vulnerable people and Canberrans in need make their Christmas special, by donating to the Communities at Work Christmas Appeal 2021.

We encourage groups (workplaces, businesses, shops, community groups etc) to host a ‘Giving Tree’ every year i.e. a Christmas drive to raise funds or collect donations of food (non-perishable) and gifts (new items only). 

As an individual too, you can donate food, gifts or toys for both adults and children – or even money – to help vulnerable people, by sending your donations directly to Communities at Work.

How can I donate to your Christmas Appeal?

There are several ways you can support Communities at Work’s Christmas Appeal. See all the options below!

Make a Tax-Deductible Financial Donation

Donate money online to our website. We will then use that money to buy gifts and food to stock our ‘Christmas Caves’ for our vulnerable clients. All financial donations for $2 and above are tax-deductible. 


Host a Virtual Giving Tree and Encourage Online Donations

If you would like to organise a drive for online donations (whether you’re a business or community group encouraging your staff, clients or community members to donate), you can do so by placing a link to the Communities at Work’s Donation Portal anywhere you like. We’ll provide you with the link as well as a QR code that you can place anywhere you like.


You can post the link provided in an email to friends and colleagues, place it in a newsletter, put it somewhere on your website, or even share it on your social media. You can put the QR code in printed materials whether it’s a poster or a flyer. Either way, the QR code/link will direct people straight to our donations page and support our Christmas Appeal.

If you fill out our Get in touch form and register to host a virtual giving treethis will help us set up a personalised section on our donate page tailored to your workplace/organisation/group. We can then track and advise you of your group’s total donations!

Check out our handy toolkit of tips and resources and get started: Browse our giving tree toolkit.  


Host a Traditional Giving Tree to Collect Christmas Donations

Unfortunately, because of COVID-19 restrictions, we have to do things a little differently this year, focusing on virtual giving to help keep everyone safe. If you would like to host a traditional Giving Tree at your workplace or community space, to collect donations of food and gifts for our Christmas Appeal, you are, of course, very welcome to.

You can set up a traditional giving tree to collect donations of gifts and food at your workplace, shop or community space. Here are some resources you might find useful: Click here to access our giving tree toolkit.   Please note: to protect everyone’s health, we will not be sending staff and volunteers to collect your donations. 

Once your donation drive is complete, you will need to drop off your donations at one of our centres. We are able to accept donations via a contactless drop off at the Tuggeranong or Gungahlin Community Centres. Please email or browse our giving tree toolkit page here for more information. Don’t forget to register for our Christmas Appeal on our Get in Touch page too!

Please remember that we are only able to accept non-perishable food and new gifts only (no used/second-hand items) as donations.

Please note: New donors will need to deliver gifts or food donations to us before Thursday 16 December to ensure we have enough time to process the donations for our clients OR you can register to have your donations picked up by Mix 106.3’s Pack the Bus.


Order Donations Online and Get Them Delivered to Us

If you would like to donate food or gifts to us directly, you can place an order online through your retailer of choice, and get them to send your donation to:

Canberra Christmas Appeal, Communities at Work Tuggeranong, 245 Cowlishaw Street, Greenway ACT 2900. 

Please ensure the delivery slot is between Mon-Fri 9 am – 5 pm. You can also send us an email at and let us know that you have placed an online order so we’ll keep an eye out!

Please remember that we are only able to accept non-perishable food and new gifts only (no used/second-hand items) as donations.

What kind of Christmas donations do you need?

This year, due to COVID-19 restrictions, we are focusing on virtual donations (monetary donations through our website, e-gift cards, online donation drives through work/community groups, and Shopnate online shopping). We will then use your virtual donations to buy gifts and food for our vulnerable clients to bring joy to them this Christmas! 

However, if you prefer to donate gifts (new gifts only, no second-hand items, please) and food (non-perishable) yourself, we have made a list of suggested items for which we see the most need in the community, particularly during the festive season. Please use this list as a guide. You can download the pdf list here, or have a look at the image below. 

2021 GivingTree_Donationlist

Where do I bring my Christmas donations?

If you’ve collected food or gifts to donate this Christmas, you can drop off your donations at the below sites. We’ll accept your donations in a COVID-safe and contactless manner. Please don’t forget to use the Check-In CBR App at all locations! 

  • Communities at Work Tuggeranong (Tuggeranong Community Centre), 245 Cowlishaw Street, Greenway (open Mon-Fri, 9 am – 4 pm) 
  • Communities at Work Gungahlin (Gungahlin Community Centre), 47 Ernest Cavanagh Street, Gungahlin (Mon-Fri, 9 am – 4 pm) 
  • Communities at Work Weston Creek (172 Dixon Drive, Holder, Mon-Fri 9 am-5 pm) 
  • Cooleman Court Shopping Centre – near Centre Court (Brierly St, Weston ACT 2611)
  • Gungahlin Village Shopping Centre – near Reject Shop (46 Hibberson St, Gungahlin ACT 2912) 
  • South.Point Tuggeranong Shopping Centre (Anketell St. &, Reed St N, Greenway ACT 2900)
  • Mix 106.3 Canberra’s Pack the Bus Pickup Points for donations (see below for details).

We’ll update the location list as and when other places/organisations/shops begin accepting donations for Communities at Work. 


Mix106.3’s Pack The Bus

Transport Canberra together with MIX106.3 are getting on board together this festive season by packing a bus with essential food items and toys for kids of families in need, because everyone deserves a Christmas.

“Pack the Bus” will be hitting the roads from Monday 6 December 2021 for two weeks and will be driving around the region to collect much-needed items for those in need this holiday season. The Transport Canberra bus will be hard to miss with its festive wrap of presents, Santa and of course some local kangaroos to help pull the sleigh.

Santa and his helpers will collect donated goods from registered workplaces, retail outlets and schools every weekday over the two-week period between 9 am – 3 pm. Items will be collected and then distributed to people in need via Communities at Work’s Christmas Caves.

To register your workplace/business/shop/school as a collection point for Pack the Bus, visit the MIX 106.3 website here.

Other ways to Support our Christmas Appeal

Send us a Gift Card to Pass Along 

Email us an e-gift card at You can also send us a gift card by post at Communities at Work, PO Box 1066, Tuggeranong ACT 2901, or drop off your gift card at our Tuggeranong or Gungahlin Community Centres. We will then present your gift card to a client of our community pantry or crisis support programs for Christmas! If you choose to send us your gift card by post, we strongly encourage you to also let us know by phone (6293 6500) or email (

Distribute our Christmas Tree Donation Tags

Display a pile of our Christmas Tree printed tags at your reception area – or hang them on your Giving Tree for people to collect. These tags have a QR code so people can easily donate online to our Appeal.

Contact us and we’ll send you a bundle of tags (phone 6293 6500 or email or download a printable pdf sheet here. 


Do your Online Shopping through Shopnate 

If you like to shop online, then try shopping through Shopnate. Shopnate is Australia’s No. 1 good cause shopping platform. Each time you shop online at hundreds of well-known retailers on the platform, a percentage of everything you spend goes to Communities at Work – at no cost to you. What’s more, Shopnate provides numerous deals and coupons so you get to save as well.  A great way to do your online shopping – and do good at the same time. Find out more on the Communities at Work’s Shopnate Page. 

Use Social Media to Promote Our Christmas Appeal

Promote our Christmas Appeal on your Facebook, Instagram, or other social media pages by sharing the link to our donation page. You can also create a simple video message encouraging your followers to donate. Here’s some suggested wording you can use.


Frequently Asked Questions: Christmas Donations

If you’re wondering how many people we assist, how donations are accessed, how much food we receive, how many gifts we give out, etc. you can view our frequently asked questions page. If you have further questions or concerns, you can contact us via our  Get in Touch page or email us at 

Download our  Christmas Appeal FAQs (FACT SHEET) here. 

Year-Round Collection Points for Donations

We also have year-round donation bins collecting non-perishable food at:

  • Cooleman Court – near the lift, lower ground floor
  • Calwell Shopping Centre
  • Gungahlin Marketplace (outside Woolworths)
  • South.Point Tuggeranong (Best Dressed Store, ground floor, down from Nexus newsagency and escalator)
  • Communities at Work Tuggeranong (Tuggeranong Community Centre)
  • Communities at Work Gungahlin (Gungahlin Community Centre)
  • Communities at Work Weston Creek (172 Dixon Drive)

Please remember that we are only able to accept non-perishable food and new gifts only (no used/second-hand items) as donations.


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