Program Coordinator | Out of School Hours Care

  • Canberra
  • Program Coordinator
  • Children's Services

About Communities@Work   

Communities@Work is Canberra's largest not-for-profit community organisation, working with our community to build a resilient, sustainable, and socially inclusive community. With over 40 years' experience in the ACT and Capital Region, we provide a wide range of high-quality early education and care services and community services that supports positive educational outcomes, assists in alleviating hardship, enhances quality of life and leads to positive social change. 


About the role

Under the guidance of the Out of School Hours Care Management, ensure the provision of a quality service that is responsive to the needs of children and families using the service. 

Prepare, implement and evaluate the Out of School Hours Care Program, including holiday programs, in line with the National Quality Framework. 

Strong leadership qualities are required to effectively supervise and guide team members. 



Position Specific: 

  • Comply with the Education and Care National Regulations 

  • Lead the daily routine and operations of the program, including staff management, development and maintenance of effective supervision plans 

  • Document children's learning and experiences within the program. Guide the development of meaningful play and leisure experiences within the vision of National Quality Framework 

  • Work in partnership with the Educational leader to develop the Quality Improvement Plan and guide and mentor educators through the assessment and ratings process 

  • Develop and maintain excellent internal and external stakeholder relationships for the benefit of Out of School Hours Care and Communities@Work  

  • Represent the Service at relevant meetings, professional development opportunities as guided by the Out of School Hours Care Management 

  • Other duties as directed  


Workplace Compliance: 

  • Understands and supports the Communities@Work Vision, Mission and Values 

  • Maintain appropriate professional codes of ethics and work standards 

  • Comply with Communities@Work services' policies and procedures 

  • Work within WHS guidelines and promote safe work practices 

  • Demonstrate a sound working knowledge of the relevant legislation and regulations 

  • Is responsive to changes in client needs, manages client expectations and provides a courteous and professional service to clients 

  • Compliance with Mandatory Reporting requirements 

Team Work

  • Builds and sustains positive relationships with team members and clients 

  • Works collaboratively and is an effective team member 

  • Understands and responds to different communication styles, and treats people with respect and courtesy 

  • Understands diversity and tries to see different perspectives 

  • Identifies learning opportunities and understands constructive feedback 

  • Display excellence in client service. 


Skills and Experience 



  • Maintain current 'Working with Vulnerable People' registration  

  • Diploma of Early Childhood Education and Care or Bachelor Degree in Education and Care [or equivalent] or evidence of actively working towards the qualification  

  • 2+ Years' experience Children's Services, particularly in out of school hours care  

  • Sound understanding of National Quality Framework and curriculum planning. 

  • Demonstrated ability to work with and provide leadership to team members 

  • Experience in observing, documenting and reflecting on children's learning and development 

  • High level of organisational, written and oral communication skills 

  • Understanding and commitment to Work Health and Safety and Safe work practices and Communities@Work vision, Mission and Values 

  • Mandatory Reporting Certification 

  • Current First Aid Certification 

  • Food Safety Certification 



  • Current driver's licence  

  • Certificate IV in Training and Assessment 

  • Experience in Educational Leadership 

  • Strong ICT skills and experience in database systems, including Kidsoft 


Working for?Communities@Work 

There are many benefits to working at Communities@Work, not least of which the incredible difference is we make in the lives of people in our community. We offer our employees a range of generous employee benefits, such as leave concessions, child care discounts, healthy activity reimbursements and salary packaging. We also work with you to support your career development. 

Financial benefits of working for a not-for-profit?? 

As a not-for-profit charity, the taxation laws provide tax concessions for Communities@Work employees, meaning that a part of your wage can be paid tax free. Further to this, employees are able to package dine in meals & accommodation. These benefits increase the take home pay for many of our employees by many thousands of dollars per year. If you'd like to find out more, please visit Advantage Salary Packaging's website which will provide more information about Salary Packaging.  


How to Apply 

Click APPLY or contact our People Team on 6293 6545 for a confidential discussion. 


Communities@Work?encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for its roles.? 

Closing date for applications: 18/04/2021

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